Your data, our duty

AfroPari takes privacy seriously for everyone engaging our Zambia-facing services. This page summarises collection, use, disclosure, retention, and individual rights without drowning you in legalese—though formal legal terms may still apply alongside this overview.

What we collect

Identity and contact fields you submit, security credentials, betting and gaming activity, financial event metadata in ZMW, customer-service transcripts, and device/network indicators. Occasionally we process sensitive document images for KYC; access is tightly role-restricted and logged.

Why processing is necessary

• Delivering the contract between you and AfroPari when you register and play.
• Protecting users and the platform from fraud, collusion, and bonus abuse.
• Fulfilling legal and regulatory duties, including record retention.
• Improving performance and reliability through aggregated analytics.

Who sees it

Employees with need-to-know, regulated payment partners, cloud hosts, anti-fraud vendors, and email delivery services. Each relationship is governed by confidentiality and data-processing expectations.

Cross-border processing

Infrastructure may sit outside Zambia. We apply appropriate safeguards required by applicable law for such transfers.

Cookies and tracking

We differentiate essential operations from optional analytics or marketing tags where feasible. Control what you can in browser settings; some experiences need essential cookies to remain logged in safely.

How long we keep data

Active account data persists while you play. Post-closure, subsets remain where statutes on gaming or finance demand archives. Marketing consents withdraw but suppression entries may linger to honour your “stop” choice.

Exercise your rights

Depending on law, access, rectification, erasure, restriction, portability, or objection may be available. Submit a titled request via official contact; expect proportionate identity checks. Unfounded excessive requests may be refused with explanation.

Youth protection

Only adults may register. We investigate suspicious age signals and act to close violations.

Policy updates

Revision dates may be noted when we materially change practices. Continued use after notice can imply acceptance except where fresh consent is legally required for new processing.

Sensitive categories

We generally avoid collecting health or biometric data unless a rare regulatory pilot demands it—and then only with explicit consent and narrow scope. Ordinary KYC does not require medical information.

Marketing suppression

Unsubscribing from promos does not delete your account. It flags your profile so bonus emails stop while transactional notices (password resets, security alerts) continue for your protection.

Death of account holder

Executors or family may contact us with legal documentation to close accounts and determine residual balances according to policy and law. We handle such cases compassionately and securely.

Data minimisation reviews

Quarterly reviews question whether each field collected is still necessary. Deprecated inputs get removed from forms to shrink attack surface.

AI usage

If machine-learning assists fraud scoring, humans review edge cases. Marketing copy generated by AI is edited by humans for accuracy and compliance before publication.

Your takeaway

Data you entrust to AfroPari is guarded with technical and human controls, used for defined purposes, and shared narrowly. Ask questions anytime; opacity helps nobody in Zambia’s digital betting space.

We prefer over-communicating during incidents than under-communicating and hoping problems vanish.